- Department: Staff/
TITLE: Retail and eCommerce Sales Manager
REPORTS TO: Sr Director of ITAD Processing
LOCATION: 860 Vandalia Street, St Paul, MN 55114
SUMMARY:
This position is responsible for all aspects of retail and eCommerce sales, including oversight of the
stores, website, eBay, TechSoup, and other future retail channels. Leads a team responsible for retail
sales success, customer support, and fulfillment.
ESSENTIAL ACCOUNTABILITIES:
Sales Strategy:
- Establishes short and long-term sales goals.
- Tracks and measures progress, modifying plans and revising strategy as needed.
- Identifies and evaluates business opportunities, monitors trends, and researches sales
options for a retail tech environment. - Coordinates with the Senior Marketing Director to develop campaigns, promotions, and a
loyalty program. - Oversees retail sales floor design to maximize sales opportunities and maintain visual
consistency between our two retail spaces. - Ensures product pricing is consistent across all platforms and that repricing efforts happen
regularly and efficiently. - Maintains regular communication with retail partners to ensure we are meeting our SLAs
and developing new products when appropriate.
Staff Management:
- Leads, manages and is accountable for staff and staffing levels in the retail, eCommerce, and
fulfillment teams. - Provides supervision, work direction, sales goals, feedback, and development opportunities
to all members of their team. - Coordinates and provides coverage for staff when they are unable to work.
Process Improvement
- Ensure that all processes related to the creation of products and services, customer
management, inventory, and fulfillment are well documented and training is provided to all
necessary staff. - Coordinates with the Senior Marketing Director to oversee the creation of new features and
functionality to our eCommerce channels that promote sales. - Support the sale of products to Repowered staff and Work Readiness Employees
QUALIFICATIONS AND EXPERIENCE
- Minimum 5 years of retail and/or eCommerce experience.
- Experience working and performing in leadership roles.
- Demonstrated success leading organizational sales strategies effectively, building long-term relationships with clients; and identifying and cultivating new sales opportunities.
- Demonstrated ability to make strategic business decisions and to effectively link the financial and strategic objectives to the organization and the mission.
- Demonstrated strong communication and influencing skills. Ability to interface and engage
diverse groups of cross-functional department employees, community, and clients. - Ability to inspire trust, embrace organizational vision/mission/values; provide clear
direction, and effectively attract, reward, and develop talent at all levels. - Prior budget management skills, including budget planning, analysis, and reporting for
effective planning and decision-making. - Demonstrated strategic and conceptual thinker with the ability to translate to operational
objectives; ability to manage multiple priorities to meet goals within budget. - Pay Range: $20-$25/hour
- Vaccination Requirement: Must be fully vaccinated or have completed your 1st dose prior to your start date.
- Benefits: Full benefits package available after 60 days of employment including group health plan, employer HSA contribution, STD, LTD, and a retirement match. We also offer PTO, full 40-hour workweeks, paid holidays, and company apparel!
- Classification: Non-exempt, according to FLSA guidelines.
- Physical Requirements: The office environment includes regular standing, walking, and
sitting at a desk, use of PC, occasional lifting of approximately 40 pounds. - Work Schedule: Full-time (40 hrs/week) Hours: Monday – Friday or Tuesday – Saturday
- Other: This position may include occasional travel within the Twin Cities metro area for
meetings at several locations. Occasional evening or weekend availability may be necessary.
Additional Position Information:
Other Open Positions
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Learn more →Retail and eCommerce Sales Manager
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