• Department: Staff
    /
  • Location: St. Paul Location with trips to Golden Valley

Retail and eCommerce Sales Manager

Repowered, formerly Tech Dump / Tech Discounts, is a nonprofit social enterprise that gives technology a second run, and the people who restore it a fair chance. We accomplish this through recycling and refurbishing electronics at two locations in the Twin Cities.

TITLE: Retail and eCommerce Sales Manager
REPORTS TO: Sr Director of ITAD Processing
LOCATION: 860 Vandalia Street, St Paul, MN 55114

SUMMARY:
This position is responsible for all aspects of retail and eCommerce sales, including oversight of the
stores, website, eBay, TechSoup, and other future retail channels. Leads a team responsible for retail
sales success, customer support, and fulfillment.

ESSENTIAL ACCOUNTABILITIES:
Sales Strategy:

  • Establishes short and long-term sales goals.
  • Tracks and measures progress, modifying plans and revising strategy as needed.
  • Identifies and evaluates business opportunities, monitors trends, and researches sales
    options for a retail tech environment.
  • Coordinates with the Senior Marketing Director to develop campaigns, promotions, and a
    loyalty program.
  • Oversees retail sales floor design to maximize sales opportunities and maintain visual
    consistency between our two retail spaces.
  • Ensures product pricing is consistent across all platforms and that repricing efforts happen
    regularly and efficiently.
  • Maintains regular communication with retail partners to ensure we are meeting our SLAs
    and developing new products when appropriate.

Staff Management:

  • Leads, manages and is accountable for staff and staffing levels in the retail, eCommerce, and
    fulfillment teams.
  • Provides supervision, work direction, sales goals, feedback, and development opportunities
    to all members of their team.
  • Coordinates and provides coverage for staff when they are unable to work.

Process Improvement

  • Ensure that all processes related to the creation of products and services, customer
    management, inventory, and fulfillment are well documented and training is provided to all
    necessary staff.
  • Coordinates with the Senior Marketing Director to oversee the creation of new features and
    functionality to our eCommerce channels that promote sales.
  • Support the sale of products to Repowered staff and Work Readiness Employees

QUALIFICATIONS AND EXPERIENCE

  • Minimum 5 years of retail and/or eCommerce experience.
  • Experience working and performing in leadership roles.
  • Demonstrated success leading organizational sales strategies effectively, building long-term relationships with clients; and identifying and cultivating new sales opportunities.
  • Demonstrated ability to make strategic business decisions and to effectively link the financial and strategic objectives to the organization and the mission.
  • Demonstrated strong communication and influencing skills. Ability to interface and engage
    diverse groups of cross-functional department employees, community, and clients.
  • Ability to inspire trust, embrace organizational vision/mission/values; provide clear
    direction, and effectively attract, reward, and develop talent at all levels.
  • Prior budget management skills, including budget planning, analysis, and reporting for
    effective planning and decision-making.
  • Demonstrated strategic and conceptual thinker with the ability to translate to operational
    objectives; ability to manage multiple priorities to meet goals within budget.
  • Additional Position Information:

    • Pay Range: $20-$25/hour
    • Vaccination Requirement: Must be fully vaccinated or have completed your 1st dose prior to your start date.
    • Benefits: Full benefits package available after 60 days of employment including group health plan, employer HSA contribution, STD, LTD, and a retirement match. We also offer PTO, full 40-hour workweeks, paid holidays, and company apparel!
    • Classification: Non-exempt, according to FLSA guidelines.
    • Physical Requirements: The office environment includes regular standing, walking, and
      sitting at a desk, use of PC, occasional lifting of approximately 40 pounds.
    • Work Schedule: Full-time (40 hrs/week) Hours: Monday – Friday or Tuesday – Saturday
    • Other: This position may include occasional travel within the Twin Cities metro area for
      meetings at several locations. Occasional evening or weekend availability may be necessary.